Arrow Educational Services

 

What We Do

 

  • Create  custom or “Do It Yourself” (DIY) material for customer service, leadership, sales and health and safety learning paths.
  • Provide on site or remote training for custom or DIY course material
  • Provide consulting to help companies develop a deployment strategy that is conducive for their learners
  • Create learning paths by job responsibility

 

Why Choose Arrow Professional Services?

 

  • Save money on having an in house training department to develop your training materials
  • Flexibility of offerings to fit your environment
  • Designed to address the diverse learning styles of the adult learner
  • Learning paths by job responsibility
  • Conform to your organizational and departmental cultures
  • Flexibility of offerings to fit your environment
  • Designed to address the diverse learning styles of the adult learner
  • Education Consultants will share Best Practices with your staff

 

The Power of Proficiency - The Experience, the Skills, the Knowledge of Arrow Educational Services Consultants

 

  • Average years experience in customer service = 30
  • Average years in the field of education = 20
  • Average years experience in sales= 30

 

How We Do It

 

Take the Lead on Training Your Employees

This train-the-trainer learning solution provides your organization:

 

  • Employee acceptance and product satisfaction
  • A proven, consistent, and quality learning experience
  • Increased employee self-sufficiency
  • A contributor to an employee-focused, learning culture

 

Curriculum Development Methodology

 

Four step process repeated for each skill set presented

  • Motivation (Why do participants care?  How will this make their jobs easier?)
  • Demonstration (Instructor demonstrates “the big picture!”)
  • Practice (Participants have an opportunity to try the steps themselves.)
  • Reinforcement (Reviews the “why” and “how” for each skill set.)

 

Curriculum Development Process

 

  • Audience analysis
    • Employees identified by tiers
    • Knowledge components identified for each tier
  • Business processes and change management initiatives identified
  • Course outlines created
  • Curriculum developed
  • Alpha and beta testing
  • Final edits and sign-off

 

Your Learning Solutions Partner Expanding Minds

 

  • Ensuring end user acceptance
  • Flexibility in delivery
  • The power of proficiency
  • Total training solution for now and the future